Company FAQs


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What makes ELIVATE™ different?

We’re a family-owned company that is large enough to provide national distribution and over 3000 products, but small enough to be responsive and deliver personalized service. We’re committed to offering fitness professionals the biggest selection, the hottest brands, the newest products, the fastest shipping, and the most helpful and knowledgeable customer service, all at the most competitive prices, so you can offer more to your clients, rather than simply more of the same.

How would you describe ELIVATE™'s customer service philosophy?

Customer service is at the heart of everything we do. We have an experienced team of sales representatives and a knowledgeable customer service staff who take pride in being here to help you with whatever you need. Each of our distribution centers is staffed by a tenured operations team familiar with both our products and our customers, so every order gets the attention it deserves. And with same-day shipping, fast delivery and this new, innovative website we continue our commitment to putting you—the customer—front and center.