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As an essential business, we are open and available to place orders on select products over the phone and online 24/7. We are here to serve your needs so that you can serve those of your patients during this difficult time.

Dear ELIVATE Customer,

ELIVATE is classified as an essential business and is open for business. During this time our sales reps and customer service teams are available to handle any orders that are needed or support. Please call us at 800-537-5512 during normal business hours 8:30 am to 8 pm EST. In addition our website is available 24/7. We are here to serve your needs so that you can serve those of your members during this difficult time.

While you may see product availability on certain products, as a family run organization ELIVATE is committed to service your needs and is working around the clock to add replacement and new products to solve any supply issues. As always, please reach out to your ELIVATE sales representative at any time.

In response to the COVID-19 outbreak, we are committed to the following:

Care of our Employees

Implementing remote work where applicable and prioritizing employee safety.

Continued Delivery Services

At this time, we have not experienced any delays in delivery. However, if that changes we will let you know.

Proactive Inventory Planning

We are actively monitoring and planning around out of stock and low stock inventory. We are currently experiencing backorders on some cleaning and disinfection products.

Following CDC Guidelines

We continue to closely monitor the current situation with the Coronavirus (COVID-19) and are following all CDC and regulatory guidelines.

Increased Daily Cleaning Routines

This includes mandatory hand washing and sanitization of surfaces in our workplace.

Exceptional Customer Service

Our customer service team is standing by at 800-537-5512 to answer any questions or concerns you may have about your order and delivery.

Learn More About ELIVATE’s Continued Care Program & Home Delivery Service

Learn More