As an essential business, we are open and available to place orders on select products over the phone and online 24/7. We are here to serve your needs so that you can serve those of your patients during this difficult time.
Dear ELIVATE Customer,
Now it is more important than ever to ensure your facility is in front of members. Let ELIVATE be your solution. ELIVATE is classified as an essential business and is open for business. During this time, our sales reps and customer service teams are available to handle any orders that are needed or supported. With our Home Delivery Program, you can extend your reach so members have access to products they can use to maintain their fitness programs at home.
Please call us at 800-537-5512 during normal business hours 8:30 am to 6:30 pm EST. In addition, our website is available 24/7. We are here to serve your needs so that you can serve those of your members during this difficult time.
While you may see product availability on certain products, as a family-owned distributor of professional fitness products, ELIVATE is committed to serving your needs and is working around the clock to add replacement and new products to solve any supply issues. As always, please reach out to your ELIVATE sales representative at any time.
In response to the COVID-19 outbreak, we are committed to the following:
Following CDC Guidelines
We continue to closely monitor the current situation with the Coronavirus (COVID-19) and are following all CDC and regulatory guidelines.
Increased Daily Cleaning Routines
This includes mandatory hand washing and sanitization of surfaces in our workplace.
Care of our Employees
Implementing remote work where applicable and prioritizing employee safety.
Continued Delivery Services
At this time, we have not experienced any delays in delivery. However, if that changes we will let you know.
Proactive Inventory Planning
We are actively monitoring and planning around out of stock and low stock inventory. We are currently experiencing backorders on some cleaning and disinfection products.
Exceptional Customer Service
Our customer service team is standing by at 800-537-5512 to answer any questions or concerns you may have about your order and delivery.