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Navigation FAQs

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Need Some Help Finding Your Way Around?

Just like with a new workout routine, we’ve trimmed the fat and beefed up the muscle in order to provide you with an amazing start-to-finish shopping experience on the new ELIVATE™ website. Now it's faster and easier to find the information and order the products you need. Browse the FAQ guide below for some pointers on how to navigate and use the great new features and functionality on our website. And if you still need some help, please contact us.

Find Products Fast

Locate the gear and equipment you need in less time than it takes to run a 40-yard dash.

- Find products by Interests & Goals
- Shop by Brand
- Create an account so you can make a list of your favorite items
- Search by keyword, brand or item number
- Narrow your search using handy filters

Get Help & Support

Get your questions answered quickly, in whatever form you choose:

- Ask us your question via Live Chat
- Check out our shipping and return policies
- Browse frequently asked questions
- Request a catalog
- Contact us with any other questions, comments or feedback

Manage Your Account

Robust features like these make it easy to manage your account.

- Edit your profile
- Change your shipping or billing address
- Update your credit card
- Review your order history
- Create lists of favorite products
- Read your product reviews
- Manage your email subscriptions

Get the Information You Need

Learn more about the products you buy, before you buy them.

- Zoom in on high-quality images to see exactly what products look like
- Check ratings and reviews to see what others thought of the item
- Watch a video to learn more about the product

And keep your finger on the pulse of what's most important in the health and wellness industry.

- Find out What's Hot
- Get deals and news in your inbox by subscribing to our newsletter
- Stay motivated by reading inspiring case studies and best practices
- Achieve your goals by learning what made others successful

Place & Track Your Order

Our ordering process is smooth, just like working with our sales and customer service teams. Get what you need, and then get back to business with our quick and easy single-page checkout.

- Enjoy extra perks like Favorites Lists when you create an account
- Check out as a guest
- Track delivery of your merchandise
- Try our order approval process for businesses